An account under my name was opened on 23/12/13. The call center requested an affidavit with my id which was faxed on 6/1/14.I received an sms that i will be contacted in 1 working day. I have not been contacted. I called Vodacom today but was told that if i cannot give them my id they cannot help ...
I have a free minutes contract during all day calls but when I phoned Outsurance on there 086 number I got billed for this as this is apparently not a free telephone number, but at know time was I told about this from Cell C. Now Cell C is telling me that I must still pay for this account as this ...
For 2 years I logged complaints to Vodacom about a data account charge dispute on 2 Vodaphones, but was informed that there was "no error on billing and also due to your husband being unavailable to receive feedback"!!! He is the main account holder so do they not have his cell phone ...
There are the following problems with this store: 1.they NEVER answer their Phone 2. they don't know enough about the products they are selling 3. their customer service is terrible! I sat last Saturday trying to get my contract upgraded. I called this store 4 times each time being sent to an ...
On 30 December 2013 I requested a once off bolt on 2GB data bundle for our 3G router. Yesterday I notice that the bundle was not loaded as we were running out of data. I called Nashua - it took 30 minutes on the phone and they still could not find the request even though I told them I had a sms ...
Yesterday morning I wanted to buy data bundles from the Vodafone shop on the top level of Cape Gate center. When i walked in, three consultants were assisting customers at their desks, no one was by the pay-point and four people were waiting in line in front of me. After standing for a while I ...