I am sick and tired of you people! I have lost my phone and want to block it! Your useless call centre agent does not want to help me and I have been on the phone for more that half an hour trying to be put through her manager! When I asked for her name, the manager's name and the call centre that ...
I applied for a phone on contract from MTN on the 28th December 2013, was told that it was approved few days later, and when I went to collect if, I was told my sim card has to be released from the previous contract I had, and that would take 24hrs. Called in to ask if it was done, and I was told ...
On 21 November 2013 I upgraded my cell contract with MTN. HOWEVER, I also made it clear that the data bundle on the new contract was not sufficient and asked the sales lady to include a 1 gig bundle to the contract. She then did this (erroneously). When I received my first bill, I was shocked to ...
I had to get a phone replaced by my insurance on 24 December 2013. Desiree was the person processing my claim and i drove all the way from Pretoria to collect my cellphone. she patiently waited though i was late. she still assisted me with grace and humility when i got to their offices. the finance ...
I changed jobs in October last year and my pay dates changed and i didn't get paid on month and i had made arrangements with vodacom, due to late pay i missed my date i promised them (5 days late), so they cut my lines and deleted my sim cards. i have 6 lines with them and spend about R36000.00 a ...
Same story, no data received and no answers. As of the 1st of January 2014, my 2 gig of data was not allocated to me. I was on the internet and unaware that this data had not yet been allocated to myself. This usage then used up my talk time at the out of bundle rate. On the 2nd January 2014, I ...