On 8/01/2014 I took my Blackberry 9900 for repairs as per my Insurance agreement with Vodacom. I also needed to be contactable & decided to enquire with regard to purchasing a new handset as well. I was "assisted" by Steven & sat down with him for just over 2.5hrs (filling out ...
Upon booking my phone in for repairs with Vodacom customer care at the Gateway Shopping Mall, my phone was sent to Johannesburg against my request. They then did not want to honor the warranty on my phone citing physical damage when there was none. I was then quoted 5000 to repair it, a quote which ...
I cant believe how difficult it is to buy a data bundle for my data sim card which is in a wifi modem. I cant buy bundles using my credit card - broken service or something I cant transfer bundles from my phone sim to my data sim. A service I cant activate according to the service desk. The last ...
Spoke to Wade in complaints department, who called me with regards to my previous THROTTLING complaint. This is his explanation he gave me- Imagine you have a pizza with 10 slices with 10 friends, however you already had 5 slices of the pizza. The other 5 slices must now be shared amongst 10 ...
I have been try to resolve an issue with my TelkomMobile Dongle for over 2 weeks. They opened a case and were to call me, to date they have only tried to call me once and I was not available. Everytime i call i am told the they tried to call me and will leave a not for the technician to call me. ...
If you are not yet a customer, then be warned and stay as far away as possible from Nashua Mobile - customer service is very bad, they will waste your time if it is a network issue they will delay you even further cus they neva have direct access. On average, you have to log a call three times, get ...