Last year October my phone screen was damage, I called in to report and the phone was fetch. End of November I paid the assess fee and I was told that I'll have my phone the following week. I waited for a month and then on December I decide to do follow ups, only to find out that they have not done ...
I cannot believe how Telkom works. I wrote a complain out in October here on Hello Peter, I received a response from HP@Telkom, telling me when to accept my reimbursement. According to the email, I was meant to have received the reimbursement by the end of November. To this day I have not received ...
Good day I'm extremely disappointed by the service provided by MTN sp insurance as I lost my contract cell phone in which I was given a number to call the insurance to lodge a claim which is 083 123 6084, this number is not going through and I have been placed on hold for more than 3 hours and with ...
We requested a line transfer about 9 weeks ago. Despite friendly help and feedback way back then, simply nothing has happened since, despite my numerous phone calls, escalations, etc. They then promised installation on 21 December. Waited at home the whole day, NO ONE pitched. They are now stating ...
I cancelled my two contract with Cell C on the 20th November 2013. Before i could even decide to cancel i emailed them asking about all the procedures and monies that i need to pay. They gave me the amounts to pay and confirmed that all my contracts are now on prepaid. On the 31st i get debited ...
In October or November they send us an sms to say they will top us up automatically now they just took the airtime without letting us know about it and they refuse to top up ...