I've ordered a Telkom land-line 2.5 months ago. When Telkom eventually arrived at my premises the technician found that one of the Telkom sleeves was blocked and could not pull the cable through. He gave me his number and promised me this will be resolved ASAP. After numerous phone calls nothing ...
As usual, when I call the MTN customer care call centre, I end up holding for a ridiculous amount of time! I am on hold right now and my phone currently says I have been holding for over an hour, ten mins and counting! How is this possible? Will my call ever be answered?! I don't know, because no ...
Since last year the network signal quality in the Strandfontein area has been deteriorating. Just before Christmas we'd have the signal disconnect periodically then starting last night we lost signal completely. My sister and I are Cell C users and I intend to connect via Wi-Fi also. Unfortunately ...
After numerous complaints/phone calls from Gawain at our local MTN store, the same generic response we keep getting is "thank you for taking the time" etc, etc! And that "the matter has been escalated". I am getting sick and tired of waiting. I refuse to pay anything this month ...
We lodged a complaint with Vodacom after we noticed that they were allowing unauthorised data charges to accumulate on a data contract. It was a 12month capped contract and in the month by month phase. They disputed this and we obtained copies of the agreement signed with them. This happened from ...
The last two weeks i have been getting really bad latency on my Telkom ADSL line. I have called Telkom on numerous occations and when and if i get through to an operator they cant seem to help me and keep bouncing me from one department to another. Some of them have tried resetting my port with no ...