On Thursday 9 Jan I reported my residential phone being out of order. I waited more than 20min for my call to be answered, also reported it via sms. On Tuesday 14 Jan I rang them again, after another long wait, I was told the technical department will be in touch. Today is a week and guess what... ...
REPORTED FAULTY BUSINESS LINE ON 07012014 STILL NO RESPONSE ALMOST TWO WEEKS LATER!!! ...
I phoned on 19 December 2013 to get my settlement on my 2 contracts i have with cell c. they gave me the amount and said when paid send proof of payment to fax no. i did do so. so they can cancel my acc. now in January they send me a statement of x amount and the phone contract was cancelled in ...
I just wanted to compliment mtn waterfront on the outstanding customer service they provide to their customers. Especially lahmeez who assisted me. My blackberry 9320 had been overheating and rebooting. i went to mtn waterfront capetown on sunday 12 jan 2014 and was assisted by lahmeez. I was asked ...
I am a Mtnsp client for years now, I got a new I Phone 5s at mtn for a upgrade, because the phone I wanted was not in stock. the I phone I great but the signal service I get from MTN is up to. I am trying to call MTN on 808 to get a new sim activated but seems no one is working there any more. I ...
On the 7th of Jan I requested online to move my line to the new premises. No response. In the mean time the new tenants on the old premises can phone on my bill, due to your inaction. Your 10210 number is also understaffed. I cannot not get through. Please fix this immediately as I will hold you ...