Actualy I don't know what to say or do anymore. Mtn is just a useless company which doesn't care about us as customers. I logged a complaint last week about the same matter they responded on HP with a promise that a consultant will call me even today I am still waiting. Both my wives phone and my ...
I took out 2 contracts about 5 months ago with Cell C, a Blackberry and a Samsung Galaxy S3 mini. The samsung soon gave me problems and just went dead, I returned it to Cell C Pheonix plaza and the phone was booked into repairs, it was not long after that and I was sent an sms to come collect my ...
I had been an MTN contract customer for more than 10 years, . In July 2013 I added a new contract cell number to my account. In the 2nd month of the new contract, I noticed irregularity with the PSD data billing. The amount was too high R1800. I initial logged a query with MTN call centre (808) in ...
Disgusting service. I have 2 contracts with Cell C ending in 2mths time. THANK Last month my 1 line was suspended due 2 non-payment, PAYMENTS WAS ACTUALLY MADE. Eventually I had to send pop for both contracts. I was informed that there was an outstanding balance which was rubbish because I only pay ...
Reported and escalated more than 12 times, even went to Clearwater mall Telkom. Please help me... ...
I am not trying to get anyone into trouble however i am disappointed at the way my queries are been handled as there are charges on my account that can not be explained. I appreciate that my query has been forwarded to a different department although on many occasions this has been done and i dnt ...