I took out a new contract. After 200km driving up an down since day one spending hours at the branch and not getting any joy from any of the staff as all of them has helped me at least once, just to be told my phone needs to sent away for repairs where as if they sorted it in the first week I could ...
I applied via vodacom direct for 2 galaxy note 3's near the end of last year (September or so) and received them in good order. Then to my surprise I received an sms, Just before Christmas, saying an additional R569 pm note 3 contract has been approved (which i did not authorise or order). I phoned ...
It was so incredibly refreshing to be assisted by such a professional, well informed and pleasant person, who made taking out a contract and dealing with all the paper work an absolute breeze! Thank you Quentin, you are a credit to Vodacom and Its clients and I hope that you will receive the ...
On 23 Feb 2013 I upgraded my Vodacom contract through CelluCity to a Smart Advance package. Within 7 days the 2nd new Samsung S3 Galaxy handset was found faulty... software froze, excessive amount of dropped calls and often very bad call quality. I contacted Dale at Head Office JHB and he arranged ...
I signed a Smart M contract at Makro on the 20th of November 2013, for a reduced subscription of R219 per month. I have it in writing. (because as I've learn't before with Vodacom - always insist on a copy, When there is a dispute, their copy "disappears") I have since discovered that ...
I had reported MTN on this page sometime last year, to this day i have not received my fone. After upgrading in October 2012 to a 9360.BB from then to May 2013 i had received 7 broken phones. I had followed all their procedures (have all mails) in order to get a different model..after all my ...