I went overseas for one month (december 2013) - i asked Cell C to activate roaming, so I could make or receive calls/sms's- they did inform me that to be online would be very expensive, which I accepted- but no one informed me, that I should SWITCH OFF my internet facility while not in use! I ...
In Nov 2013 I had a corrupt employee of Vodacom benefit on an iPhone upgrade on my behalf. It took Vodacom 2 months to sort this mess out! NOW... I receive an erroneous bill for R6600! The invoice states "24 month handset". C'mon Vodacom what next??? And now the usual process follows, ...
From elation to extreme frustration in a very short time, how can it be so difficult to renew a data contract? I logged a call on Friday 31 Jan, got the reference number, visited 2 Vodacom-stores on the 1st of February, followed up with the contact centre on Monday 3 Feb and mails from the Vodacom ...
It is almost three months later. I STILL have wifi issues. I have just gotten off the phone with Telkom and been told that there is "no record" of my complaint or fault and that my internet has been "perfect since installation" How ridiculous is this company? I have to reboot my ...
I've changed my bank, and i'm only keeping the old account open because i just can't get Cell C to change the banking details. I made my third attempt on 4 January 2014, apparently, this time the banking info was changed on-line in the store... but still, end of January, the money still was not ...
I have been trying for almost 3 months to cancel a contract (Account No. 13817335-6) that was opened on my cellphone/ Vodacom number. Despite numerous calls to the vodacom call center, several hours on the phone with several vodacom call center operators who simply passed the buck around and some ...