Hi
HEREIN ATTACHED
I RECEIVED THESE LETTER FROM MTN LAST YEAR AFTER THE CANCELLATION OF MY CONTRACT THAT HAS A LOT OF MISUNDERSTANDING.
TO MY SURPRICE I RECEIVED ANOTHER BILL THESE MONTH: WHAT IS GOING ON WITH MY MTN COMPANY THAT I LIKED BEFORE.
CAN SOMEBODY SAY SOMETHING AND TAKE MY NAME OF YOU SYSTEMS PLEASE.
REGARDS
DINEO SEEPAMORE.
From: Webmastermtnsp [Email Removed]
Sent: 28 December 2012 09:11 AM
To: Seepamore, Dineo: Absa
Subject: Pending Cancellation reference 95301419
Good day Dineo,
Thank you for emailing MTNSP.
We understand that the entire matter must already be frustrating but we would like to resolve any outstanding queries you have with us and hopefully we can then attempt to restore your faith in us.
Please note that we have escalated this query to our Billing section to pass credit for the promo service fee.
Reference number is :95301419
Please allow a turnaround time for the services to be active on your side between /- 2-24 hours.
As soon as this query is assigned you will receive feedback from one of our agents
Kind regards,
Prince Khumalo
Customer Services
MTN Service Provide
0 comments