Mtn
2G

From: Norman and Madeleine Clucas [Email Removed]
Sent: 04 October 2013 07:18 AM
To: admin@
Subject: MTN

Good Morning to you please can you assist me with this problem. I think the MTN should credit me for the charges over and above the R149.00 per month
Many thanks
Madeleine Clucas

Good day, M I Clucas
Thank you for emailing MTNSP.
Kindly be advised that you were charged as your allocated airtime has been used. Please note that both packages are on open contract not top up hence you are charged.
Please do not hesitate to contact us should you require further assistance.
Kind Regards,
Nomapesi Maruta
Customer Services
MTN Service Provider
You can now text your query to us! Simply SMS 44303
In order for us to improve our service, please click on the link below:
Reference Number: 6922512

--Original Message--
From: [Email Removed]
Date: 2013/08/28 8:21:10 AM
To: [Email Removed]
Subject: RE: Account K0039706 [#6922512]
Good Morning Phyllis, sorry but I am not prepared to pay for this information as I was wrongly informed about the way in which the bundle worked and feel that I should not have to pay for this as it was due to being inc