AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - Deductions from account! | #87141

Autopage
Deductions from account!

During February my mother (who is a pensioner) asked me to go to the Autopage site and cancel her contract which would expire at the end of March. She received an sms a few days later saying that her request had been completed. She then decided to port the number to Vodacom at the end of March. To our surpise they deducted a subscription fee for April??? After they said the request for cancellation had been completed??? As usual you phone the call centre only to hold for 10 minutes or more!!!

I am really so sick of Autopage Cellular as this is not the first time in my life that I have had problems with them!

Date:

Company: Autopage

Country: South Africa   City: Head Office

Category: Telecommunications

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