AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - BAD SERVICE BY AUTOPAGE | #143763

Autopage
BAD SERVICE BY AUTOPAGE

When I received my monthly statement and noted a new subscription deducting R17.54 VAT per day. I queried with Autopage, query M130624117. Autopage replied stating that I am subscribed (full service) to smartcall, and supplied me with the contact details.

On 11 June 2013 I received a sms from smrartcall (mobthumbs) advising that I am subscribed (without my request) and that R20.00 per day would be deducted from my cell phone account. I also stated that I must reply stop to stop the subscription. I replied stop within 2 minutes.

Who gives Autopage the authority do deduct funds from my account, by a 3rd party, without confirming it with me. I other words any body can go to Autopage and request deductions from account and sit back and collect money.

This is shocking service!!

Date:

Company: Autopage

Country: South Africa   City: Head Office

Category: Telecommunications

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