AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - Staff not delivering on promises to clients | #86591

Autopage
Staff not delivering on promises to clients

Good evening all

I would like this mail to be escalated to the top management level of Autopage as soon as possible with feedback from that department.

I am a client of Autopage for the past 12 years and took my first contract with Autopage after graduation and starting my proffessional career. I currently have the following contracts with you:

083 22 77 424 - P Wentzel

083 230 9865 - P Wentzel

Another contract on my profile 7901245153087

Another contract on my wife portfolio 8101060123088

I contacted Autopage through a complaint on Hello Peter regading my upgrade request and pay in the phone required. I was contacted by Najma who really made me feel like a valued client and advised me that the matter will be referred to the upgrade manager.

Angelo contacted me advising that they will be able to do the upgrade for me with no additional cost to the Blackberry Z10 phone. He also assisted me with a couple of questions that I had around the enterprise activation as I am using my phone for work purposes and get all my mails from Nedbank's enterprise server.

I explained to him how important the phone is in my business as I work with numerous large corporates and need thi

Date:

Company: Autopage

Country: South Africa   City: Head office

Category: Telecommunications

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