AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Cant seem to cancell my CellC contract | #84663

Cell C
Cant seem to cancell my CellC contract

Hi, there. in december 2012 i went to Cellc in the Pavillion to see when i could cancell my cellphone contract. I was told i could cancell it the beginning of January 2013 so i fill in the cancellation form with them and was told this will be 30 days notice and will be billed the following month. End of Febuary 2013 i understood that i got my last bill and that would be the end. April 2013 i got another bill and went back to the pavillion to cancell my contract but they said all was fine which i didnt believe as i was billed April. I contacted CellC by email and complained about the billing as my contract had expired and that i had done everything correct to cancell it. Now the other day i get a Email that my contract will be cancelled on the 8th of April 2013 and will be getting my last bill. This is crazy as i havent used that contract with Cellc for over 7 months so why still the billing. I would like a refund. Contract number 0844300468

Date:

Company: Cell C

Country: South Africa   City: Pavillion and Cancellati

Category: Telecommunications

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