AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Pathetic!!! | #83560

Vodacom
Pathetic!!!

We applied on Saturday the 6 April for a Laptop contract through Vodacom at incredible connection.
First we were told we do not qualify for this deal even though we have been Vodacom Clients for Years
then after 4 hours in the store the deal was approved, then we were told we need bank statements after the banks were closed.
So on Sunday we went to The Vaal Mall Branch and they said we don't need statements only our id and proof of residence.
Then vodacom had a problem with the id so Murial faxed the id through.
It is now Tuesday Evening and still no word from Vodacom.

I think this is absolutely PATHETIC and when you phone for answers nobody knows anything!!!
is this how vodacom treats there loyal Customers???

Date:

Company: Vodacom

Country: South Africa   City: Vaal mall Incrediable Co

Category: Telecommunications

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