For some time now I have been informing MTN that I cannot receive calls from CELL C and I am unable to call certain numbers. The most recent being about a visit to MTN at the Midland Liberty Mall where the problem was logged on the system by the assistant. To date I have had NO feedback. In the meantime, I lodged a query on the website on 23/03/2013 under Network Coverage as I was not sure what this issue fell under and I go an email back saying this is not a network coverage issue but no offer of help. On 27/03/2013 I put a complaint on the website and all I got after more than a week was an automated response. I have had no feedback on this. Both my children have now moved to Cell C with their great offer on th iPhone 5 and this means both of them cannot call me. I cannot call my niece on her number for years now. I feel that I am NOT getting the service I am paying for so I want to CANCEL this contract with MTN asap. I will CANCEL my other contract that I have for more than 15 years when it reaches term in November 2013. My wife uses this number so call me on 0832891416 to discuss.
The number in question is 0827371234.
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