Cont from: "DISGUSTING LACK OF SERVICE AND NETWORK COVERAGE" (logged on Wed 26 June 2013 @ 13:16:27)
Cell C (Tumelo - Team leader at Jozi CC) promised feedback by 12pm 1 July 2013, to date none received.
Their Call Centre turnaround time is 3 seconds, yet I wait EIGHT MINUTES to be serviced.
Just logged another call moments ago and Tumelo is currently not available. Apparently to cancel a contract I must pay all remaining subscriptions upfront...?
This is effectively a breach of our contract in which Cell C has FAILED to provide the service I have and am still paying for. I have given them MORE THAN SUFFICIENT time to rectify the matter... AND THEY CONTINUE TO FAIL!!!
I have now seriously had it up to here with Cell C!!!
I would NEVER RECOMMEND this excuse for a mobile telecommunications company!!!
What pathetic service!!!
No issue TAKING MY MONEY ON TIME but cannot resolve my issues for nearly 6 weeks now!!!
What an utter disgrace!!!
Regards,
Aslam
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