AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Lack of service, affecting my education!! | #79778

Telkom
Lack of service, affecting my education!!

This is my FIFTH COMPLAINT about Telkom... And once again, I've got the same problem!!

My DSL line is off AGAIN! It was off for a whole week 2 weeks ago, and it was restored!! I was online STUDYING this morning... And there we go again! It is offline!

The staff at the Telkom branch in Menlyn just keep on telling me that "it is a bulk fault."

IF IT IS A BULK FAULT, FIX IT!! I am sick and tired of not being able to complete my daily duties without stress related to my ADSL line! I am paying for THE FASTEST, and so-called "BEST" line Telkom is offering... But just taking R700 a month from a student like myself is just WEAK!

I don't get ANY feedback from ANYONE related to this! If I pay for something, I WANT TO RECEIVE WHAT I AM PAYING FOR!

It's a shame that Telkom is a monopoly!

Date:

Company: Telkom

Country: South Africa   City: Erasmuskloof

Category: Telecommunications

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