I went to the branch to query a cheque card transaction. They requested I fill out a transaction reversal form to send to the department to get the transaction reversed. While attempting to cancel my card and order a new one, the agent at the call centre refused to help as I failed the security ...
My cheque card would intermittently and at random get declined by various PoS. I found this weird because I was sure I had money in my account. I was always able to withdraw funds directly after which confirmed this. I go to the bank to and the consultant (no idea what her name is as she didn't ...
Our Telkom lines are faulty for the past 3 months already. Reported the fault various times, it was repaired once only to be down again. No response or repairs received. ...
We have a business in Erasmuskloof who works mainly on the internet. The ADSL lines have been out of order since Monday, 29 July. This morning I spoke to a Thomas who explained to me that the cables have been, replaced incorrectly and then again. The feedback we get from the supplier (Telkom) is ...
Having recently moved to Waterkloof, I was surprised to see the only Pick and Pay close to my area is a store that looks like it has not seen a renovation in 20 years. The fresh food section and the bakery are both really poor and I prefer not to shop there. This store is what I expect when I visit ...
MTN had a system problem on the 10th of July and I believe by mistake they added a new contract (TOP UP 400) on my account, the following day (11 July) called their call centre to enquire about the sms sent regarding an ''payment details updated'' I was told about the system/network error and not ...