AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Unequal treatment | #69136

Vodacom
Unequal treatment

Why do only a few customers qualify for Vodacom's airtime special?? When phoning *111*789# you can get free airtime for ONLY R5.00. Even when Vodacom have their "special" for power hour (R10 for 60 min free airtime), these customers have this special service permanent. When i phoned to enquire, i was told that Vodacom do a random selection on customers, and only they get this, if Vodacom do not choose me, there is nothing i can do to get it. Can Vodacom explain how do they select these random numbers to get this special treatment, why only certain customers, isn't this unfair to the other Vodacom customers, in these days of price increases, why special treatment to certain customers, Thanks

Date:

Company: Vodacom

Country: South Africa   City: Company

Category: Telecommunications

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