AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - No Response | #68805

Vodacom
No Response

I applied telephonicly for a 3GB internet bundle contract including a wireless router. I received the package this morning and have since tried to call the 082 1945 call centre to enable the sim card so that I can start using the router.

I was holding for 1 hour before I was forced to hang up in order to go to a meeting. I then phoned back and held for another hour, but still no joy. I chose the option to be called back, and the message stated that I would be contacted within an hour, but still no joy.

I now have a very expensive paper weight sitting on my desk as there doesn't seem to be anyone available to activate the sim.

I find this unacceptable service.

Date:

Company: Vodacom

Country: South Africa   City: After Sales Call centre

Category: Telecommunications

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