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AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - CALL CENTER HANGS UP MID CONVERSATION | #68617

Vodacom
CALL CENTER HANGS UP MID CONVERSATION

I would like to give notice of cancellation of my contracts with Vodacom. First i have to phone 20 times to reach the cancellation departement - the phone 111 to put me through. Eventually when the lady answers i can not hear her because of the party going on in the back. When i start to explain my situation the ladies just decides to put me on hold and rate her service!!! SERVICE FOR WHAT?!?!?!

Date:

Company: Vodacom

Country: South Africa   City: Cancellation department

Category: Telecommunications

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