At the end of Jan I made application for an iPhone from Cell C Pavillion.
I was promised it within a week, Tuesday the 5th of February was the promised delivery date.
I STILL HAVE NO DELIVERY?!
No update. Poor management of my file. Nothing.
I escalated this through Cell C direct, and the result has been just as poor.
Both my husband and his business contracts are strongly considering moving to a more consistent provider.
In my profession, if I conduct myself like this, I would lose clients. I would not earn an income.
The service delivery is shocking. Client relationship management is even poorer.
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