Reported faulty (dead) line on 13/3/2013 - 1963CRK130313. This is all you get - " We acknowledge receipt of your complaint. Your complaint is receiving our urgent attention. We will provide you with feedback as soon as we have confirmation from our department dealing with your issue. " or "Kindly be advised that the matter has been escalated to the relevant department for further investigation. We will provide you with feedback. "
I'm running an HR business and other services from home - losing money and customers! My adsl line is very slow and works for 10minutes and then comes to complete standstill. I'm downgrading to 1mb - why pay for something you don't receive?
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