I reported a fault on the 9th of June 2013, which I have been following up with regular calls to Telkom. I posted my problem on hello peter on 30th June, since I received no feedback from Telkom.
Telkoms response:
Good day
Thank you for your post to HelloPeter.
Kindly be advised that the matter has been escalated to the relevant department for further investigation. We will provide you with feedback.
Your escalation reference number is ARS 230037.
We apologise for any inconvenience caused.
Regards'
Cornelia
I don't need this escalated I need my telephone line repaired. How difficult can it really be to run a new cable.
Frustrated does not begin to describe what I am feeling. I need this sorted or I will be taking this matter further. I think this is absolute pathetic service on your part, when I know there are technicians who sit around and do nothing all day.
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