» Telecommunications » Complaint / review: Vodacom - Failed Promises | #55054

Failed Promises

So it has been 5 days since Vodacom has promised to contact me due to a iPhone that I received that had signs of scratches despite it being brand new!

Not only are your products currently lacking quality, I chose to pay a premium to stay with "SA's Leading Cellphone Network" despite having superior contract deals available from other networks. Really starting to doubt whether I made the right choice as poor customer feedback and failed promises are not part of a long list of issues that I am experiencing!

Here is your original response [Dated: 21:45:02 | Wed 27 Feb 13]

Hello SPC_stb,

Yikes, that's not good!

Please note that a consultant will make contact with you in due course.


Consumer Website Team


Company: Vodacom

Country: South Africa   City: Western Caoe

Category: Telecommunications


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