I have an anytime 1500 contract. I upgraded the beginning of February which was a mission as they couldn't cancel a 500mb recurring data bundle. Eventually got my upgrade and during an important call today, I get told my airtime has expired and I must top up. I signed for an open line as I go way over my contract. When I phone I phoned 808, after waiting for 10 min, I get told they have no supervisors and no one can assist me.
Now I must wait for 9:00 tomorrow morning for them to sort it out. I start work at 6:30 and have to phone clients and drivers. And then how much longer do I wait till they sort it out. It took them a week to sort out the upgrade.
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