AfricaComplaints.com » Telecommunications » Complaint / review: Nashua Mobile - WAITING 4 WEEKS FOR AN UPGRADE | #47619

Nashua Mobile
WAITING 4 WEEKS FOR AN UPGRADE

I upgraded my phone on the 1st of Feb 2013. Its going for the 4th week that I am waiting for my new phone. I wanted to up grade to Blackberry 9380 but after waiting for a week and half i was told that there is no stock and that they wont be getting any more 9380 because the supplier arent making them anymore. Then I was told I must take the blackberry 9360 because this phone is in stock and that it wil take about a day to get it here. So a week went by and I called them a week later and I have been told that they sent my phone but when it was wrongly packed and that the whare house sent me a wi-fi router insted of a blackberry and that my phone will be here Friday. So we called them Friday and now I am being told that they are now waiting for stock on the Blackberry 9360. This is taiking really long and nobody cann really tell me whats going on. If they cant help me with an upgrade then they must help me cansel my contract. Thank you Bianka du Preez

Date:

Company: Nashua Mobile

Country: South Africa   City: Lydenburg

Category: Telecommunications

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