AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - DOES CELL C SEND OUT ANY SIGNALS | #47003

Cell C
DOES CELL C SEND OUT ANY SIGNALS

I entered into a 2 years data contract with Cell C. I HAVE PROBLEMS FROM THE WORD GO WITH MY RECEPTION ON THE DATA DONGLE. I WORK IN Hyde Park in Sandton and can never get a 3 G signal. Same happens in the centre of JHB. I went back to the shop in Centurion but the people working in CELL C shops are absolutely clueless. I don't know here they come from. I have asked for the dongle to be replaced. They say no and I said what about the warranty. Apparently no warranty. It will take 21 days to repair. Now how is that possible? For 21 days I have no internet and I pay for a service which I don't get. I asked them to lend me one in the mean time. Answer is no.
1. How is it possible that Cell C has such bad signals in Sandton.
2. How can it take 21 days to repair a dongle and why don't they replace it if its under warranty.
POOR SHOW CELL C

Date:

Company: Cell C

Country: South Africa   City: Centurion

Category: Telecommunications

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