AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Cell C and their bad call centre and Data and BIS | #42561

Cell C
Cell C and their bad call centre and Data and BIS

This is now my final and 4th attempt! Your BIS and Data services in our area does not work in our area!

Stop giving me auto generated responses and tell me someone will phone me, cause they DONT!

Your call centre is useless and your facebook team and hellopeter team is useless as they dont get back to me about my complaints!

Here is my previous complaint that you choose to ignore!

Once would think that you port your number from Vodacom to Cell C that one would experience far better data, BIS and network coverage but i guess i had it all wrong!

Its been a month now since i have logged 3 complaints to Cell C on phone, email and Facebook and we still sit with the same problem! BIS and Data services in the Rooihuiskraal area is either not working or intermittent

Here are my 2 references numbers: 1301190000193502 AND 1733670, i have emailed [Email Removed] twice and have had no feedback nor a reference number

Can you please follow up on this and sort out this network issue in this area! We paid our BIS and DATA charges every month regardless but get no service for this! How many times should one complain before something is done! Get your act together CELL C!

Date:

Company: Cell C

Country: South Africa   City: Rooihuiskraal

Category: Telecommunications

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