AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - R200 extra charge. no idea why | #39579

Vodacom
R200 extra charge. no idea why

I know I've sent the odd sms here and there and make the occassional call which is outside my contract but I have definitely not used over R200 extra! I know it can't be a charge for downloads because I use my wireless for that. And I know it can't be a vodacom mistake because I get a download -1B complete if my wireless is down and it defaults to BIS (that's usually my indication to reset my modem and retry). So I'm struggling to understand why there's currently a R211 extra charge on my account [URL Removed] -> myvodacom -> account summary). I think there has been an error and it needs to be fixed.

Date:

Company: Vodacom

Country: South Africa   City: Myvodacom

Category: Telecommunications

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