AfricaComplaints.com » Telecommunications » Complaint / review: Mapule - Vodacom Account handed over to MBD INC | #337228

Mapule
Vodacom Account handed over to MBD INC

I just recently received the same message as one of the complain on this site. Stating that I have an account handed over to MBD Inc. Initial response was to ignore but dont want to have a bad record on my name. I assume there must be someone at the Vodacom company that is using people's old closed accounts. As per the complaint on site it seems it's this has happened before. I Google and contacted the number provided on the site to no answer. My account has been closed for over 6yrs or more. Therefore I had also requested them to send proof of account termination. Hence my surprise to see an sms indicating I still owe money. Either the law firm is trying to get money from me while struggling through covid or someone from both parties had ransomware. Notheless. I do jot owe anything and this is the first I hear of this. The norm is that Vodacom mail or contact to advise of outstanding bill of there was. I have been on prepaid with MTN and have no account mobile account whatsoever.

Kindly assist with resolving the above issue.

Kind Regards

Date:

Company: Mapule

Country: South Africa   Region: Western Cape   City: Cape Town
Phone: 0810682836

Category: Telecommunications

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