AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Adnaan Van Heerden | #333074

Vodacom
Adnaan Van Heerden

HI

Adnaan you called me yesterday and you were particularly helpful... Please contact me again as i have another query relating to my Top-UP Account. I am seriously and am in the process of writing a lawyers letter to cancel my contract you can have your phone back and that will be the last with me and Vodacom.

How can i pull an invoice and it says my account is at R599 - for my top-up - IF I AM NOT ON A TOP UP COS YOU GUYS!!! AND!!! How can you charge me R400 for airtime (a) which i didnt get) and B then charge me R190 for my handset!!! no ways im sorry the R400 top up is the price of the plan including the handset... there are no seperate charges!!!

I am so angry and i will be sending a lawyers letter to cancel my contract with immediate effect!

Date:

Company: Vodacom

Country: South Africa   City: Cape town

Category: Telecommunications

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