AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - Have a Samsung but being billed for Blackberry BIS | #330878

Autopage
Have a Samsung but being billed for Blackberry BIS

When I received my January Account, I noticed that all of the sudden Blackberry BIS is activated on my account (I have a Samsung) and also has an extra "Monthly Device Pa" that was not on my previous account. I am paying R330 more this month for no apparent reason. A call has been logged to the accounts department, but 4 days later, still no feedback. The money has already been deducted from my bank account.

Another issue is, I tried to cancel my data contract with Autopage. I phone the switchboard, but as soon as they put me trough to Cancellations, the phone dies. This must be very F#%^&ing convenient for them, because the more I call, the more money they make. And they even make more money out of me because I cannot cancel my contract.

Date:

Company: Autopage

Country: South Africa   City: Head Office

Category: Telecommunications

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