I thought I was alone in this by Premier Advantage Card of debiting accounts illegally! It all started November 2013 when I noticed unauthorised debit orders and contacted my bank. I don't know how they got a hold of my banking details. My bank gave me their number and when I tried to call I kept getting a voice recording saying "you are number 1 on the Que". The whole of December 2013 they debited my account almost on a daily basis with amounts ranging from R300, R297, R150.By stroke of luck this January I managed to get through and was told the account was opened in May 2012, which wasn't by me for sure. I was advised to send a cancellation letter to cancel something I never applied for. I sent the cancellation letter 3 weeks ago, and they are still debiting my account even this today. I phoned them again last week, they promised it will be cancelled and my account will not be debited. I'm still waiting and fed-up. Someone must do something, these people can't get away with this. What can we as consumers do to prevent such things, what action do we need to take?
0 comments