MY SUBSCRIPTION FEE IS R119.00PM!!!
IS THERE ANYBODY AT CELLC THAT KNOWS HOW TO DO THEIR JOB!!!
Pointless in sending emails and not receiving feedback or rectification.
Fourth month and the matter isnt resolved.
I HAVE BEEN DEBITED R755.86 INSTEAD OF R298.00
Paying a full months subscription for August/Sep when my line had been suspended due to CellC`s negligence.
Contract signed for R119.00pm however being billed R299.00pm!!
Requested a refund and was informed by the store supervisor Sharon that it will be credited against my account the following month however what happens to my car installment and expenses???
Have reversed this debit and have now found myself to be in pre legal stages at cellc due to their error.
I have been billed for unpaid debits after a second attempt to debit by cellc - who is to pay for this???
DO NOT PROVIDE AUTHORISATION FOR ANY DEBITS FROM YOUR ACCOUNT!!
BREACH of my signed documentation.
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