AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - Shrugging Shoulders at early Debit & Incurred cost | #318972

Autopage
Shrugging Shoulders at early Debit & Incurred cost

I complained on 3 July via Customer services for an early debit which caused unpaid debits order fees. The response was that it would be escalated and the debit order changed. 1 week later no refund on bank charges. The Company is an impenetrable fortress via phone - no one to talk to only computers. No-one answers switchboard. I think client services is afraid to face irate customers for all of the stuff-ups caused by their company - maybe to stressfull for them. This is exactly the reason I left CEll-C, only to find the same work ethic at this Corporation. Welcome to the real world where nobody really cares. To client Services at Autopage, I warned you against this message and you did not want to listen. Oh yes, Accounts Dept my reference no. is A1307046799, that is, if you give a

Date:

Company: Autopage

Country: South Africa   City: Head Office

Category: Telecommunications

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