AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - Debitorder went off early caused numerous problems | #10977

Autopage
Debitorder went off early caused numerous problems

The arrangement between myself B.P. Prinsloo and Autopage was that my debitorder will go off my Absa Bank account on the 7th of each month. I got proof that my debitorder for Dec 2012 first went off my account on the 5 th of Dec 2012 which caused a chain reaction of problems because it was sent back unpaid. Although I had sufficient funds on the 6 th of Dec available to let the debit order go off my account again on the 7th of Dec 2012 charges for the wrong date debitorder i.e the 5 th of Dec 2012 were charged by Cell C and Absa Bank which caused that there were not enough funds available to pay this account. A direct consequence of this was that although that the full amount of R 1560, 93 was still paid within a day or two into the Autopage acc. the amount for the Jan 2013 payment was also demanded by Autopage to be paid immediately about one month before the due date. My services was suspended and as a furher consequence I now had to pay a bill of R 4 937, 28 instead of the R 1815, 42. I spoke to Patric (LL: 011 650 2740) at Altech Autopage on the 11 th of Dec and as was requested by him Louisa at Absa Bank Sasolburg faxed my bankstatement to him on 11/12/2012 to. fax nr 0116501936

Date:

Company: Autopage

Country: South Africa   City: Johannesburg

Category: Telecommunications

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