AfricaComplaints.com » Telecommunications » Complaint / review: Nashua Mobile - NO CLUE WHAT CUSTOMER CARE OR SERVICE IS | #303653

Nashua Mobile
NO CLUE WHAT CUSTOMER CARE OR SERVICE IS

INCORRECT BILLING AND WHEN YOU TRY AND SPEAK TO SOMEONE THEY JUST PASS THE BUCK, NOBODY HAS GOTTEN BACK TO ME IN OVER 5 MONTHS NOW AND THE BILLING JUST KEEP ON COMING TO ME WRONG. IF I STOP THE DEBIT ORDER I WILL BE THE ONE WITH A BAD NAME, AS LONG AS THEY GET THERE MONEY THEY ARE HAPPY... HAPPY NOT TO ASSIST ANY CLIENT. ITS FUNNY THAT THEY CAN MAKE SURE THAT THEIR DEBIT ORDERS GOES OFF ON THE 1ST OF JANUARY ON A PUBLIC HOLIDAY, BUT YOUR PHONE THAT HAS BEEN SOFT LOCKED BY THEM DUE TO THERE ERRORS CAN NOT BE UNLOCKED ON THAT DAY - I HAD TO CALL THEM ON THE 2ND TO GET IT UNLOCKED, ONLY THEN THEY DID IT. NASHUA MOBILE HAS NO CUSTOMER CARE, NO CLUE WHAT THEY ARE DOING, THEY ARE USELESS TO SAY THE LEAST. THEY ARE PATHETIC

Date:

Company: Nashua Mobile

Country: South Africa   City: HEAD OFFICE

Category: Telecommunications

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