Dear Neotel
You have deemed fit to upgrade your network which results in the Pre-Paid clients being unable to make a call. That is all fine and well, mistakes happen...
But WHEN will this be fixed? If your techie is on holiday who made this boo-boo, then it is time to call him in.
I asked for feedback by 14:00 today from someone who knows what is going on, did not happen. I presume it is for this reason why your Headoffice number is not listed.
I want the problem resolved, make it happen...
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