AfricaComplaints.com » Telecommunications » Complaint / review: Mweb - You are (not) using 0% of your data | #284091

Mweb
You are (not) using 0% of your data

If you are considering a MWEB data SIM Card that they currently have on offer, I would advise you to consider another SP.
My 2GB was loaded at the beginning of the month and have been using my data since then, but this is where it gets interesting, my account has not been updated ever since, it still says I'm using 0% of my data!
To be on the safe side, I called them to have my out-of-bundle limit reduced, it was initially set at R350 and was told that it could not be lowered to below R100!
Since MWEB has decided not to monitor my account, I have to rely on my phone's data counter.
On top of that, I have sent 3 e-mails since the 9th and still waiting for a reply, I am just grateful that It is a month-to-month contract and can terminate anytime (which at this time is now).

Date:

Company: Mweb

Country: South Africa   City: Head office

Category: Telecommunications

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