AfricaComplaints.com » Telecommunications » Complaint / review: Afrihost.com - Patiently waiting for my refund | #277216

Afrihost.com
Patiently waiting for my refund

I signed up to Afrihost for a wireless connection beginning October but purchased the incorrect modem, and immediately returned the router to them. I was charged the subscription and for the router. My subscription was used for new subscription that goes along with the mini wireless device, but my monies for the router still has not been refunded.
I have made 5 phone calls enquiring about my refund but have been told the same message, "the lady that does the refund is not here" Each time they have said they would get to me and this has never happened. Easy to take monies but never easy to refund.
I have also complained about the network for the mini wifi in my area, have logged 2 complaints but said they would log it with MTN, hope this gets sorted as sometimes pages take forever to load.

PLEASE I WOULD LIKE MY REFUND ASAP and my network to be checked up on please.

Date:

Company: Afrihost.com

Country: South Africa   City: Johannesburg

Category: Telecommunications

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