AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - FIRST TIME WITH VODACOM & THEY DISAPPOINT! | #276672

Vodacom
FIRST TIME WITH VODACOM & THEY DISAPPOINT!

JUST LEFT MY PREVIOUS SUPPLIER MTN TO JOIN VODACOM - DID MY APPLICATION ON LINE - AWESOME. STRESSED TO SALES PERSON I NEED TO TRANSFER AND KEEP MY NUMBER I CURRENTLY HAVE. NO PROBLEM I was told (BUT HEY HE WAS SO EAGER TO GET ME OFF THE LINE IT WAS QUITE EVIDENT) RECEIVED MY PHONE TWO WEEKS LATER - FABULOUS! JUST TO FIND OUT THAT THEY NEVER DID THE PORTING OF MY NUMBER!!! I MEAN REALLY WHAT WAS I THINKING CHANGING FORM MTN THAT OFFERED ME A MUCH BETTER DEAL.

I HAVE BEEN TRYING FOR THE LAST TWO DAYS TO GET THROUGH TO THEM AND GET THIS CHANGED. HOLY MARY WHAT A MISSION, THEY THEN SAY I CAN GO TO A SHOP AND DO IT THERE. SO I GO JUST TO BE TOLD THIS TOO WAS A AND I CANT DO IT . I NOW GET TOLD THAT I CANT HAVE A 3G CONTRACT WITH VODACOM TOO BECAUSE I JUST TOOK OUR A MOBILE CONTRACT. WHAT RUBBISH IS THIS...

I SHOULD HAVE STAYED WITH MTN AND NEVER HAVE MOVED TO VODACOM - BETTER THE DEVIL YOU KNOW THAN THE DEVIL YOU DON'T

Date:

Company: Vodacom

Country: South Africa   City: Johannesburg

Category: Telecommunications

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