AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - False advertising & Unauthorized Debits | #272548

Vodacom
False advertising & Unauthorized Debits

First impressions last. On the website vodacom advertise next day delivery but in fact it takes 3 days. Apart from this they will still send the wrong thing.

Cancelling the contract after sending the wrong goods back I still get debited R66.70. I request my mail again that they ensure they cancel this and refund the debit. Still no response. To my surprise I yet again get debited another R210 this month.

Do I have to involve an attorney in this matter or can Vodacom staff do their job properly and refund me.

Yet again I'm patiently awaiting a response.

Date:

Company: Vodacom

Country: South Africa   City: Onlin Orders

Category: Telecommunications

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