AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Incompetent staff and pathetic service from Cell C | #257793

Cell C
Incompetent staff and pathetic service from Cell C

I am not sure if this is something that is done on Hello Peter, but I would like to log a complaint/grievance on behalf of my wife, who has the enormous misfortune of having not one, but four contracts with Cell C.
These are very basic accounts, but should nonetheless warrant some level of positive assistance, response, customer care; among other qualities from Cell C. The a-fore mentioned qualities and attributes seem to elude the work ethic and culture of an incompetent (dis) organisation such as Cell C, which has resulted in all her dealings/experiences with Cell C having never once met with her satisfaction. As an outsider and as one who is extremely grateful for not having to have any dealings with Cell C whatsoever; but has seen the results of a loved ones constant misfortune in her dealings with Cell C; I feel it is my moral duty to alert others of Cell C and their total lack of customer service, customer satisfaction, passing the buck; CRC staff not even knowing the name of their direct manager; the list is endless!!!
What, pray tell, are Cell C planning to do about this; or is their mindset one of not giving a about the customer??

Date:

Company: Cell C

Country: South Africa   City: Game City

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google