AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Please remove unnecessary listings from my profile | #257612

Cell C
Please remove unnecessary listings from my profile

Good day

I recently obtained a copy of my credit profile from four different credit bureaus - Transunion, Experian, XDS and Compuscan to find that Cell C has 4 accounts on each of my profiles.

I have had such a struggle with the mess that Cell C continuously make on my account and this resulted in numerous accounts been created (at Cell C's descretion). 1. My staff account was closed and a new consumer account was created for my 1st line. 2. When I took a new line, a different account was open. 3. The two consumer accounts were then merged into another new account. This resulted in the 4 accounts that are now reflected on my credit profiles.

Kindly remove the following accounts from my Credit profiles as I did not open 4 accounts with CellC but only one account with two lines:

*121253962
*113024296
*109647321

Only account 109306031 should remain on my credit profile, the rest with a "paid-up" status needs to be removed regardless.

I trust this will receive your very urgent attention...

Regards
Lesego

Date:

Company: Cell C

Country: South Africa   City: Legal/ Credit Department

Category: Telecommunications

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