AfricaComplaints.com » Telecommunications » Complaint / review: 8ta / Telkom Mobile - ILLEGAL DEBIT | #249303

8ta / Telkom Mobile
ILLEGAL DEBIT

Good Day

i had given notice on the 10Th of July 2013 to discontinue my 24 month contract with 8ta which ended 31/08/2013. with the last debit order on the 1st September 2013.

it is now October and 8ta is still debiting my account to my knowledge and confirmed by 8ta emplyees (monica ref no:6391191 & nokuthula 6890055) also CONFIRMED THAT 8TA SHOULD OFF NOT DEBITED MY ACCOUNT. i have now been informed By Sizwe that it takes 14days to process this, however i am not legally bound to 8ta by any EXISTING CONTRACT AND THEREFORE I FEEL IT IS NOT MY PROBLEM IF 8TA MESSED UP. I WOULD LIKE MY MONEY BACK INTO MY ACCOUNT TODAY AS THIS IS AN ILLEGAL ACT.AND I AM NOT BOUND TO ANY OFF YOUR TERMS AND CONDITIONS!!!

SO IF 8TA COULD KINDLY PUT BACK THE MONEY THEY ILLEGALLY TOOK AS WELL AS THE BANK CHARGES I HAVE HAD TO PAY FOR 8TA INCOMPETENCE

Date:

Company: 8ta / Telkom Mobile

Country: South Africa   City: Cancelations

Category: Telecommunications

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