Despite several calls, a visit to MTN at Atterbury Value Mart yesterday, my problem is unresolved.
You may phone MTN branch them, the name is Ofentse, his number is 083 869 6797
I cannot do this by phone since there is no option to talk to a service person when dialling 083 1808. I also tried 083 123 9622
For my account, the cellphone number 071 785 0312 is a new contract I took out with a SIM swop since it was a pre-paid number before.
At that time, they incorrectly SIM swopped number 071 705 0312.
After several calls, I was assured this number confusion was is fixed, it was indeed, but no DATA PACKAGE was loaded (300mb) per month.
A wild guess is that the incorrect number, which is 071 705 0312 now sits with this data package!
This was 1 October 2013 when I received the phone
YOU are now responsible for this excessive charge on my line.
AGAIN I just called you, and the customer service agent said I do not have DATA but I am paying for it in my contract
I will report this on Hello Peter and if not fixed in 1 day, will STOP the debit order at my bank
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