AfricaComplaints.com » Telecommunications » Complaint / review: 8ta / Telkom Mobile - New cellphone in repairs for 3 months! | #241719

8ta / Telkom Mobile
New cellphone in repairs for 3 months!

It seems that passing the buck has not become the only one of the major characteristics to describe 8ta Telkom mobile.

Signed up for a new contract 5 months ago. Cellphone failed to boot up as it was a software issue. They replaced the new phone with a 2nd, scratched, broken, 'refurbished' phone. Took that in, now they have been repairing, the 'refurbished' not the new one I bought for over 2months!!!

Spoke to the manager. Telkom Mobile's excuse... its their repair centers fault... which has no details!

I have been paying for this phone while its lying at the center collecting dust. Pathetic to say the least!!

Date:

Company: 8ta / Telkom Mobile

Country: South Africa   City: Claremont & Kenilworth

Category: Telecommunications

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